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Mack Launches FleetPREFERRED Parts and Service Purchasing Platform


Mack Trucks demonstrated its continuing commitment to uptime for fleet customers with the recent launch of the Mack FleetPREFERRED parts and service purchasing platform. Formerly known as MVPREFERRED or PREFERRED, the refreshed brand reflects Mack’s forward-thinking approach to making the purchasing of parts and service repairs as easy as possible for customers. The new FleetPREFERRED website features a more modern look, while maintaining the functionality customers have come to trust. 

Designed for Mack’s fleet customers with 20 or more trucks, FleetPREFERRED provides nationwide credit on parts and service purchases at more than 270 participating dealer locations across North America. The program offers competitive pricing, order verification on all purchases, predictability of maximum price levels on all qualified parts and rapid account reconciliation.

Participating Mack customers are assigned a unique account number for the drivers and managers they specify, with consolidated billing for maximum convenience. To simplify the purchase process, customers can simply present their account number at the time of purchase, or have their dealer keep their account number on file.

“FleetPREFERRED was conceptualized, designed and implemented to meet the unique needs of Mack’s fleet customers,” said Chad Johnson, director of aftermarket marketing for Mack Trucks. “Fleet customers can continue to count on FleetPREFERRED to protect their bottom line by eliminating unexpected expenses and keeping operational costs at a minimum.”

There will be no change to existing PREFERRED account numbers, and FleetPREFERRED customer support will continue to be provided by Mack Financial Services.  

Mack Trucks, www.macktrucks.com