Cassandra Pan, president of Fenner Dunlop Americas, announced the appointment of Mark Hardwick as chief operating officer. Hardwick will be based in Fenner Dunlop’s Pittsburgh, headquarters where he will oversee the sales, marketing, customer service, technical development and facility management of Fenner Dunlop’s full range of conveyor belting products, services, components, diagnostics and project management in North America.
Hardwick joins Fenner Dunlop Americas with more than 30 years of sales, marketing, customer service, product and service development and executive management experience in servicing the mining industry. Most recently he acted as senior vice president and managing director for North America at P&H Mining Equipment Co., a division of Joy Global Inc. Hardwick’s most significant achievement in his 22- year tenure at P&H was establishing and expanding MinePro Services, which is the distribution channel and service platform for forming a global "One Stop Shop" of complete bundled products and services for discerning mining customers in North and South America, Australia and Asia, as well as other developing markets abroad.
“Mark's expertise and professionalism will accelerate the progress of integrating our safety, sales, service and technical development resources for building a stronger foundation for implementing innovative business solutions including life cycle management,” said Pan. “It will enable Fenner Dunlop Americas to pursue our vision to be respected as the safest and most professional conveyor belting solution provider in North and South America.”
After 23 years with Fenner Dunlop, Jim Gann will retire from his position as COO. Gann will assist Hardwick during his transition and he will continue to support Pan with strategic projects on a part-time basis.