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Benefitting from Workgroups

Sometimes the Team Approach Can be a Better Solution.

By Thomas J. Roach

One of the ways progressive companies make their business culture more participative and collegial is through the involvement of workgroups. These can be valuable to problem-solve in areas as diverse as how to approach a permitting issue to the best way to plan a community event.

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Managing Public Opinion

The Best Strategy is Not to Shut It Down, but Keep It Informed.

By Thomas J. Roach

The recent events in Egypt serve to remind us of the power of public opinion. In the aggregate industry public opinion brings to mind people living in close proximity to a quarry who band together to form a Not In My Back Yard group. They make emotional arguments at zoning meetings and perform endlessly for the news media. Like Egypt’s President Mubarak, we sometimes want to control public opinion and become frustrated when we cannot.

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Beware of Bloggers

There's a Difference Between a Reporter and Blogger.

By Thomas J. Roach

Newspapers and television news broadcasts are not the dominant source of public information that they used to be. More and more we are turning to the internet where bloggers compete with journalists as sources of news. A blog is an internet page that is updated weekly, daily or even hourly with new information.

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Let’s Meet Off-Line

Technology Facilitates But Rarely Improves Communication.

By Thomas J. Roach

Time was when everyone attending a meeting sat in the same room. Then technology made it possible to put people on speakerphones if they were unable to attend in person. Today in many businesses, particularly in corporate offices, most if not all meetings and their participants are on-line.

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The Twitter Opportunity

Find out what people are saying.
During the French Revolution there was a tree in Paris where people posted notes. For a time is was a significant vehicle of political public opinion. It was also a wonderful research tool for the authorities who read it and tried to discover who was saying what.

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