Three Points of Contact – or Control?
- Created: Thursday, 13 December 2012 17:47
- Published: Thursday, 13 December 2012 17:47
By Randy Logsdon
One of the tenets we use as a guide to directing personnel toward safe work performance is the phrase, “Say what you mean and mean what you say.” It’s a concise way of expressing the concept that when giving direction it’s important to clearly state expectations – what is to be done; how, where, and when. (Say what you mean).